A damaged order claim must be filed with us within two business days, calculated from the moment of delivery.
Any claim that is filed too late or is filed with incomplete or invalid documentation will be rejected by our insurance company.
A damaged order claim must be filed with us within two business days, calculated from the moment of delivery.
Any claim that is filed too late or is filed with incomplete or invalid documentation will be rejected by our insurance company.
In case of a damaged order, please do not worry! We ship all orders insured!
All you have to do is file a damage report within two business days after delivery.
Please read this page carefully! Because the insurance company will reject any claim that is invalid or filed too late.
in the event that you see visual damage on the outside of our packaging or you hear the broken mirror glass inside the package, ALWAYS accept delivery!
Do not reject it with a return to sender!
Because returning it to us will cause a six to thirteen weeks extra delay before we can handle your claim!
Questions? Call us!
(toll free us & canada)
Mon-Fri | 7 am – 5 pm EST |
Saturday | 7 am – 3 pm EST |